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Human Relations: Interpersonal, Job-Oriented Skills (Original)

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  • Human Relations: Interpersonal, Job-Oriented Skills (Original)

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    內容簡介

    Hallmark Features

      Two-pronged approach to improving interpersonal skills–first, basic concepts are introduced, then skill-building exercises are included that relate to that chapter’s topic.

      Content that meets the federal skills for Interpersonal Training–-provides information and exercises that directly support components of five of the eight requirements.

      Skill-building activities and self-assessment exercises–including interactive role plays.

      Contemporary examples that keep your course current–-are included for each chapter.

      Web Corners that highlight Internet resources–are included for each chapter.

      Internet Skill-Building exercises–are included for each Web Corner section of the text.

      New To This Edition

      New! Chapter 5: Interpersonal Skills for the Digital Age–appears in this edition.

      New! 6 new skill-building exercises, 2 new self-assessment quizzes, 5 new role—playing exercises, 15 new chapter-openers, and 20 new cases–appear in this edition.

    作者簡介

    Andrew J. DuBrin
      現職:Rochester Institute of Technology


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